My Account

I forgot my username and password. What should I do?

Please visit our Request New Password page if you have forgotten your password. After you submit your request, a one-time login link will be sent to the email address we have on file for you. Just click the link to log in and create a new password.

Users of Facebook Connect, be sure to use your Facebook password when logging in to CafeGive. You can change your Facebook password by visiting the Facebook site.

If you are logged in and want to change your password, go to your Advocate profile page and choose the Edit tab.

Can I raise funds for more than one nonprofit?

Yes, you can shop for as many nonprofits as you want! The cause you are currently shopping for is displayed in the upper right-hand corner of the page. You can change the cause as often as you like. When you visit a store site, the cause you are shopping for is displayed again. You will also have the opportunity to change the cause each time you create a widget. Different widgets featuring different stores and different nonprofits can be directed to different groups of friends, coworkers, etc.

When do I receive my purchase?

Participating stores have different terms of service for their product delivery. You should check with the merchant directly regarding terms and delivery information. Unfortunately, we do not have access to this information.

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